What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    The required fields are completed however when I receive the forms some fields are blank. "Clients Name & Neutered/Spay" field questions.

    Asked by topdogdbardogs on June 19, 2013 at 12:08 AM

    The required fields are completed however when I receive the forms some fields are blank.  "Clients Name & Neutered/Spay" field questions.

    name
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    JotForm Support

    Answered by EltonCris on June 19, 2013 at 01:03 AM

    Hi,

    That's because your email notification failed to update when you make changes with your form. For the missing data, you can check that in your form submissions page.

    In order to fixed the blank problem on email notification, simple recreate it. Delete your existing Email Alert Notification and create a new one. Here's a guide:

    Delete: How to Delete Notifications/Autoresponder

    Create: How to Setup Email Notification

    Hope this helps. Thank you!