The required fields are completed however when I receive the forms some fields are blank. "Clients Name & Neutered/Spay" field questions.

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    topdogdbardogs
    Asked on June 19, 2013 at 12:08 AM

    The required fields are completed however when I receive the forms some fields are blank.  "Clients Name & Neutered/Spay" field questions.

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    EltonCris
    Answered on June 19, 2013 at 01:03 AM

    Hi,

    That's because your email notification failed to update when you make changes with your form. For the missing data, you can check that in your form submissions page.

    In order to fixed the blank problem on email notification, simple recreate it. Delete your existing Email Alert Notification and create a new one. Here's a guide:

    Delete: How to Delete Notifications/Autoresponder

    Create: How to Setup Email Notification

    Hope this helps. Thank you!