- medzeeAsked on June 19, 2013 at 03:25 AM
I have paid for a paid version. I want to change the card or cancel the auto payment option. How do I do that?
- sidharth_kchAnswered on June 19, 2013 at 03:36 AM
Subscriptions are set to auto-renew, so at the end of the period, it will automatically charge your credit card.
If you do not intend to auto-renew, you must cancel the subscription before the end date. Cancelling the subscription will only stop auto-renewal, your account will still stay Premium until the end date.
Let us know if you need further assistance.
- sidharth_kchAnswered on June 19, 2013 at 03:40 AM
I checked your account and see that you're paying for your JotForm subscription using Paypal. This means you can change your credit card details on your Paypal account.