What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How come after i create a form and embed in my site... the button says please wait and does not process orders

    Asked by thereserveteam on June 19, 2013 at 05:45 AM

    I have pasted the embeded html code to the form on my site and it will not let me proceed to pay after i fill out the card info. i click "buy now" to complete the order and it turns to a button that says "please wait" but never does anything

    create a form please wait create site
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    Answered by thereserveteam on June 19, 2013 at 05:52 AM

    also i have not paid for jotform yet. still using free version

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    Answered by sidharth_kch on June 19, 2013 at 06:20 AM

    @thereserveteam

    Please let us know your website URL where you have embedded your form.

    This will help us investigate your issue.

    Thanks,

    Sidharth

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    Answered by thereserveteam on June 19, 2013 at 12:16 PM

    http://thereserveteam.com/Lebron_10_denim.html  heres the form. PLEASE SOMEONE HELP!!!!

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    Answered by sidharth_kch on June 19, 2013 at 01:34 PM

    @thereserveteam

    I checked your website and I don't see any form embedded there? I further checked your account and see that it's in OVERLIMIT status as you have received 39 payment submissions. That's the reason all your forms are disabled.

    You may like to upgrade your account or wait for start of next month when the submission counters are reset.

    Let us know if you need further assistance.

    Thanks,

    Sidharth