Why are all of my incomplete payment orders gone?

  • Profile Image
    Asked on June 19, 2013 at 11:48 AM

    They used to all show up and now we only have from yesterday?

  • Profile Image
    Answered on June 19, 2013 at 12:06 PM

    Hello, I've looked at your form's Incomplete Payments and I only see 1, may I ask how many more you had if any or was it just only this 1? If they were over 30 Days old they would've been automatically deleted after this timeframe. Do you happen to remember how long ago they were if at all if any? And you didn't delete any either I presume?