What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I am not receiving email notifications & I have it set up

    Asked by ELMImages on June 19, 2013 at 02:08 PM



    I am not receiving email notifications & I do have it set up for that. I sent the test email and it is not comin to my inbox.

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    JotForm Support

    Answered by Morian on June 19, 2013 at 02:37 PM


    I checked the email associated with your account and it is in our bounce list that is why you were not receiving any emails.

    Reason(s) : 5.1.0 - Unknown address error 550-'5.1.0 <0000013d4077602d-70555613-f74b-48= 43-9ed1-2e3b0c4920a1-000000@amazonses.com> sender rejected. IB504'

    I have removed it now so please try to send another test email and let us know if you are still not able to receive email. Thanks! 

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    Answered by ELMImages on June 19, 2013 at 02:56 PM

    Awesome! Thanks!