What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Please cancel our membership - urgently

    Asked by merivale on June 20, 2013 at 12:50 AM

    We have not used Jot form for months.  Please can you cancel the membership and refund the money?


    Thank you

  • Profile Image

    Answered by jeanettebmz on June 20, 2013 at 03:38 AM

    We encourage our paid users that they can cancel at any time in order to avoid extra charges

    At any rate, the subscription is already cancelled and I have refunded the last payment made on 06-12-2013.

    Kind regards