Gray screen after clicking conditions arrow

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    Asked on June 20, 2013 at 06:00 AM

    As I was trying to finish the actions for my conditions, I clicked the Conditions arrow but when the conditions set up box came up, I see only part of the choices. It was truncated. I tried to click the full screen hoping that can solve the problem and voila! The screen turned gray and even up to now, after rebooting my computer and deleting cache and cookies, even re-logging in at jot form, my screen is gray and won’t budge after clicking the conditions arrow. It's not even scrolling and I cannot click anything.  

     Is there a maximum number of actions per conditions?

     I was intially impressed with Jotform. So disappointing that midway of creating my form, this happened. I hope you can fix it.



  • Profile Image
    Answered on June 20, 2013 at 06:42 AM


    We really apologize for the inconvenience that may have caused. Let me forward this issue to our next level support for further investigation and for further assistance since I was able to replicate the issue of your form on my end.

    As soon as this issue sorted out, we'll inform you immediately.

    Thank you!