Is there any charge other from Jotform when using Paypal gateway?

gwgrubb
Asked on June 20, 2013 at 09:40 AM

Is there any charge other from Jotform when using Paypal gateway?

This is a re-post of a comment on Order Form Types
Aytekin

Jotform Founder

Answered on June 20, 2013 at 09:42 AM

No, Jotform does not add a charge. The payment is sent directly from customer's paypal account to your paypal account.

Only charge will be the 4% fee paypal takes.
gwgrubb
Answered on June 20, 2013 at 10:12 AM

MAHAN & ASSOCIATES, LLC

P. 615.883.7800 www.mahanassociates.com F. 615.883.7840

Tax - Financials - Practice Management - Payroll / HR - Pension

I did not ask the right question…Sorry.
Currently the form does some calculations to arrive at a ttl amount to be sent to the poayment page.

I want to have the form do some additional things as follows-calculate and add a Merchant Fee amount and a per transaction charge.
Right now, the form works well in tallying the number of docs and staff at different rates then producing a ttl amount. I want to take this ttl amt , apply a 2.9% Mer Fee then add 30cents to come up with a new grand ttl. Please tell me how I can change the form to do this.

Finally, I want to speak on the phone to a rep from Jotform. I diod not find a ph support number. This is not complete customer service in my opinion.

Thank You

Gary W. Grubb, MBA
MAHAN & ASSOCIATES, LLC
Phone 615-883-7800
Fax 615-883-7840
www.mahanassociates.com

Stay Connected With Us
Register for our Fall Conference www.DentalSummitNashville2013.com
gwgrubb
Answered on June 20, 2013 at 10:32 AM

Hellllllo???
gwgrubb
Answered on June 20, 2013 at 10:40 AM

MAHAN & ASSOCIATES, LLC

P. 615.883.7800 www.mahanassociates.com F. 615.883.7840

Tax - Financials - Practice Management - Payroll / HR - Pension

Need your ph number

Thank You

Gary W. Grubb, MBA
MAHAN & ASSOCIATES, LLC
Phone 615-883-7800
Fax 615-883-7840
www.mahanassociates.com

Stay Connected With Us
Register for our Fall Conference www.DentalSummitNashville2013.com
KadeJM
Answered on June 20, 2013 at 11:27 AM

Hi Gary, I see that you've opened up another similar question here http://www.jotform.com/answers/231838-2-9-of-the-ttl-regist-fee-plus-a-flat-fee-of-30cents-per-transaction-To-beat-this-we-have-to-update-upcharge-from-the-jotform-side-HOW-TO-DO-S?entrymessage=10732640770 which I have responded to after realizing now that you have this thread which is very close to the same issue. Please do not open up duplicate questions in multiple threads. Our answer is still the same which is pretty much what Mr Aytekin has already stated.