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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Dropbox form limited to 100Kb

    Asked by sonofbruze on June 20, 2013 at 08:15 PM

    Hi,

    I am using your dropbox form, which is just brilliant - except for one fatal flaw - it only allows files <100Kb to be sent. Is there some setting I am missing?

     

    Regards

    Janine

    dropbox
  • Profile Image

    Answered by khrisell on June 20, 2013 at 08:54 PM

    Hello Janine,

    According to Dropbox help article a single file uploaded through the website should be 300MB or below.

    Kindly check the reference below.

    http://www.jotform.com/answers/214505-If-I-upload-to-Dropbox-will-the-upload-size-limit-of-the-free-Jotform-0-1-GB-be-a-problem

    Feel free to let us know if you have further questions or inquiry.

    Thank you for using JotForm.

  • Profile Image

    Answered by sonofbruze on June 20, 2013 at 08:57 PM
    Hmmm I am not quite following how that link answers my issue. I am being blocked at 100KB – definitely KB not MB. I can therefore only upload the smallest of files.

    Regards
    Janine

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    Answered by khrisell on June 20, 2013 at 09:05 PM

    Have you checked your dropbox? Also may I have your Form ID so that I can check if there is a limitation to your upload field. Thank you.

    Awaiting for your reply.

  • Profile Image

    Answered by sonofbruze on June 20, 2013 at 09:10 PM
    Dropbox does seem to be behaving perfectly for very large files thus far….is there a particular area that I need to check there?

    22492298002855 is I believe the form ID.

    Regards
    Janine

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    Answered by sonofbruze on June 20, 2013 at 09:13 PM
    Oh no – I think I might have wasted your time. I looked for a setting twice before and didn’t find it – and think sadly I have just found my mistake. I am blind!!!!!! Sorry to have troubled you.
    Regards
    Janine

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    Answered by khrisell on June 20, 2013 at 10:14 PM

    No no, It is perfectly fine sonofbruze. We are here to help you out in any ways. I am glad you found the error now. Should you have further questions or inquiry regarding your form, don't hesitate to let us know.

    Thank you for using JotForm.

    Happy to help! :)