Upload pictures or take photo in mobile device

  • Samer
    Asked on May 14, 2020 at 4:07 AM

    I like this feature. A great one for CV submissions. However, how can I let the user choose between two options (one of them has to be a must): to upload the personal photo OR to use this widget of taking a photo.

    Appreciate your help in this matter.

  • Richie JotForm Support
    Replied on May 14, 2020 at 6:04 AM

    You can use the file upload field to take a photo or upload a photo using your mobile device.

    https://www.jotform.com/help/332-How-to-Create-File-Upload-Forms

    Upload pictures or take photo in mobile device Image 10

    Sample form:https://form.jotform.com/201341535255043

    Please give it a try and let us know if this fits your requirements.

  • samer.aljamal
    Replied on May 14, 2020 at 10:28 AM
    Hi.
    Yes, great..That's what I was looking for. Big thanks for your
    prompt response.
    Regards,
    ...
  • samer.aljamal
    Replied on May 14, 2020 at 2:28 PM
    Thank you...
    By the way, it only works on mobile phones and not on desktops. That means,
    the camera app opens on the mobile but not on the desktop.
    Thanks anyways.
    * Samer Al Jamal, **Principal *


    * Beirut Evangelical School for Girls and Boys (BESGB)*
    * Mobile: (+961) 765 222 48*
    * Office: (04) 411 100 Ext. 2001*
    * www.besgb.edu.lb
    *
    * Learners Today...Leader**s Tomorrow*
    *

    *
    ...
  • Kevin Support Team Lead
    Replied on May 14, 2020 at 5:03 PM

    Yes, for desktop there is an alternative widget, here it's the link: https://www.jotform.com/widgets/take-photo 

    I'm afraid that the basic file upload field cannot be configured to take a photo, but alternatively you may use this widget. 

    I hope this helps. 

  • samer.aljamal
    Replied on May 14, 2020 at 6:28 PM
    Thank you for your help. I'll try this in a while. However, this brings us
    back to my first question. Uploading a photo is a mandatory requirement.
    How can I give the responder the option whether to upload the photo from
    his existing gallery or to actually take a live photo using the widget you
    just mentioned?
    The probelm is now a technical issue: To choose either one of the two
    options. Any help would be greatly appreciated.
    ...
  • Kevin Support Team Lead
    Replied on May 14, 2020 at 7:31 PM

    You may use both elements and add a new field asking which method they would like to use, this may be a radio button, then you can set up conditions to show the corresponding element. 

    This guide will help you to set up the conditions: https://www.jotform.com/help/316-How-to-Show-or-Hide-Fields-Base-on-User-s-Answer

    I hope this helps. 

  • Kevin Support Team Lead
    Replied on May 14, 2020 at 7:32 PM

    Also, you can set both elements as required, the validation will only be triggered for visible fields. 

  • samer.aljamal
    Replied on May 15, 2020 at 12:28 AM
    Big thanks Kevin. That definitely helps. Appreciate it. 👍
    ...
  • samer.aljamal
    Replied on May 15, 2020 at 7:28 AM
    Hi,
    I don't know why it's not working properly. I have set the needed
    conditions, yet something is still wrong.
    Can you please have a look at the form and help me with it? Would
    really appreciate it.
    The link is https://form.jotform.com/201301678058452
    Thank you.
    ...
  • Richie JotForm Support
    Replied on May 15, 2020 at 8:54 AM

    I would suggest to disable your recent conditions and hide your upload field and widget.

    Upload pictures or take photo in mobile device Image 10

    Then add your condition to show the field base on selection.

    Upload pictures or take photo in mobile device Image 21

    Sample form:https://form.jotform.com/201353353421948

    Please give it a try and let us know how it goes.

  • samer.aljamal
    Replied on May 15, 2020 at 10:28 AM
    Big thanks....
    Appreciate your help. 👍👍
    ...
  • samer.aljamal
    Replied on May 15, 2020 at 4:28 PM
    Hi again,
    Any idea why the uploaded documents being sent in the form cannot be opened
    from within the emails I receive? In other words, I can open them from the
    jot form mobile application or website but NOT from the email I receive....
    Thanks for your help.
    ...
  • Kevin Support Team Lead
    Replied on May 15, 2020 at 6:46 PM

    Since your last question is related to a different matter, I have moved it to this ticket: https://www.jotform.com/answers/2327355 

    We will continue assisting you there.

    Thanks.