Paid plan is not working, my form is disabled.

  • Profile Image
    lafototeca
    Asked on June 21, 2013 at 01:25 PM

    I paid my jotform plan, but the form is not active yet, it has been disabled. Im attaching a screenshot!

     

    Please help me get it up. My sales directly depend on it. Thank you.

     


                                        Número de referencia del pedido: 72287702
                                                       Número de cuenta: 47368486
                                                    Fecha del pedido: 20 Jun 2013

  • Profile Image
    moonzkie
    Answered on June 21, 2013 at 01:49 PM

    Hi,

    I have upgraded your account after verifying the said payment. Your account should be working fine now. If not, please try to clear your browsers cache and see if you are still having the same problem.

    Sorry for the inconvenience this has caused.

    Thank you.

  • Profile Image
    lafototeca
    Answered on June 21, 2013 at 02:03 PM

    Thank you!