What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I change email address where I want emails to be sent but it goes to my other email!

    Asked by venni73 on June 21, 2013 at 04:42 PM

    http://www.jotform.com//?formID=31716321303138

     

    I need it to go to vanessa@independentsteelalliance.com

    Page URL:
    http://www.jotform.com//?formID=31716321303138

    Emails email change email address JotForm www
  • Profile Image
    JotForm Support

    Answered by Welvin on June 21, 2013 at 05:10 PM

    Hi,

    The form is deleted. You can change the form recipient email address by following this guide: Finding out E-Mail Address Used for Submission Notifications.

    After that, you have to "Live Test" the form to check if the new recipient receive the email alerts because "Test Email" button is designed to only send a notification to your account email address.

     

    Thanks

  • Profile Image

    Answered by khrisell on June 23, 2013 at 03:40 PM

    Here's the guide on how to configure your email notification.

    http://www.jotform.com/help/25-Setting-Up-Email-Notifications

    Please know that, Clicking the "Test Email" button will only send a test notification to the email address associated with your account. We've made it this way to prevent abusive users using this feature for mass mailing or spam purposes.