What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Todos los formularios que envió me están subiendo al conteo SSL sin razón aparente

    Asked by GestiondeCalidad on June 21, 2013 at 08:25 PM

    Buenas tardes, tengo mis formularios con HTTP sin embargo al probarlos ahora me suben el conteo SSL sin razón aparente, podrían por favor revisar mi cuenta e informarme por qué ocurre ello y cómo prevenirlo para que el conteo no siga subiendo.

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    JotForm Support

    Answered by EltonCris on June 21, 2013 at 10:16 PM


    I have now resetted your SSL Submissions counter to zero, it should now be fine. Note that we can only do this once.

    In order to stop SSL Submissions with your forms, please make sure to use HTTP instead of HTTPS. You can find this in the URL part of your form embed code.

    e.g. http://www.jotform.me/31287380520652

    May we also know the website URL where your forms are embedded so we can check if it's a non-secure form?

    Looking forward to your response. Thanks!