Error message "There was an error on the page. Try reloading the page."

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    countryfry
    Asked on June 22, 2013 at 02:07 PM

    I have not been able to get an embedded code or able to save properly for a week now. I need to get this fixed. I've reloaded forms multiple times, used other browsers, and turned my firewall completely off and still get the same message. Please help me determine what causes this.

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    pinoytech
    Answered on June 22, 2013 at 02:37 PM

    Hi,

    We are really sorry for the inconvenience that may have caused. I have check your account, but I wasn't able to replicate the issue. Have you tried already clearing your browser cache and cookies? If not, can you please give a try? Please consider also using domain http://www.jotform.us since you're in US area.

    Thank you!

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    countryfry
    Answered on June 22, 2013 at 05:07 PM
    Yes, I have cleared the cache and cookies. I'll try the us site to see if that helps
    Sent from my iPhone
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    KadeJM
    Answered on June 22, 2013 at 05:11 PM

    Please try the US Site as my colleague Pinoy has suggested but if you are still having problems then please let us know so that we can help you more if necessary. We will await your response though if we find anything sooner then we'll most certainly let you know.