edit credit card field in Square

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    zosianalytical
    Asked on May 15, 2020 at 10:54 AM

    I'm connected with Square, but the fields to enter credit card information are not editable in my form. I feel like I'm missing a step, but can't figure out where.



    This is a re-post of a comment on How to Integrate Form with Square

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    Richie_P
    Answered on May 15, 2020 at 11:54 AM

    To clarify, do you want to change your credit card field fonts or change the size of the input field?

    We can try using custom CSS in changing your payment fields size/fonts.

    https://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes

    Looking forward for your response.

  • Profile Image
    zosianalytical
    Answered on May 15, 2020 at 12:28 PM
    I want to be able to USE the fields. Right now they display, but they aren't fillable in my form.
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    Anita_K
    Answered on May 15, 2020 at 01:21 PM

    Hi there,

    I have checked your form and was able to fill out the credit card fields:

    Make sure you are viewing the form in either preview or live mode and give it a go.

    Let us know if the issue comes back.

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    zosianalytical
    Answered on May 15, 2020 at 01:36 PM

    Very strange - it still isn't allow me to enter information, and I have tried in Safari and Chrome. 

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    Amin_N
    Answered on May 15, 2020 at 02:50 PM

    Hi again, @zosianalytical!

    We sincerely apologize for any inconvenience you may have encountered.

    I've also made sure the credit card field is fillable as shown below:

    1589568265Screenshot_2020-05-15 Order Te

    Could you please provide us with a screenshot or screen recording of how the said field looks on your end so we can better assist you?

    We're patiently waiting for your response.