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    error message on upload says jpg file not allowed, but it is one of the file types that is allowed.

    Asked by aga123 on June 23, 2013 at 12:32 AM
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    JotForm Support

    Answered by Welvin on June 23, 2013 at 07:44 AM


    Probably because you haven't separate the extension with Comma then Space. Your current settings is:

    jpg, jpeg, png, gif,GIF,JPG,JPEG

    ..the correct is:

    jpg, jpeg, png, gif, GIF, JPG, JPEG


    Please kindly correct and let us know if the issue still exists.