Every time i try to update billing info, it takes me to my current Paypal

  • cleartoclosellc
    Asked on May 16, 2020 at 7:16 AM

    Every time i try to update billing info, it takes me to my current Paypal set up. I don't want that.

  • Girish JotForm Support
    Replied on May 16, 2020 at 8:48 AM

    Since you have made the payment towards the Bronze subscription via your PayPal account, any change in billing information must be done in your PayPal account.

    This cannot be done via JotForm. Please log into your PayPal account and update the billing info.