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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
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Attachments didn't show up on notification emailAsked by jackfolio on April 26, 2011 at 12:19 PM
The form works fine for a while and recently, we noticed that all attachments made it to the account on JotForm but didn't show up as attachements of the e-mail. I am not sure why. Could you please advise? Anyone has this same issue?
Files uploaded on your forms do not get 'attached' to notification emails. Instead, only the link to those files uploaded on our servers are sent to your email. This is to prevent hogging up our bandwith. Imagine if a user have set 100 email recipients for his form and then a visitor uploaded huge files (our upload limit is up to 1gb) using that form. That would be catastrophic on our end.
We hope you understand why we have to do this. If you have other queries, please let us know. Thank you for considering Jotform.
Great news! This feature is now available.
Files uploaded to your form can now be sent as attachment on email notifications. Please give it a try and let us know if you have any feedback:
You can read more about it on our article blog here