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jsegoviahnAsked on May 17, 2020 at 4:02 PM
I just paid a bronce suscription... but my account was not updated
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Vick Support Team LeadReplied on May 17, 2020 at 5:17 PM
Hey there!
Happy to help you today.I would like to inform you that, your current account under jose@segoviadiaz.net is still on Free plan. Could you please double check if this is the same account which you were trying to upgrade.
Do let us know so that we can further investigate the issue.Thanks.
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jsegoviahnReplied on August 7, 2020 at 12:35 PM
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Ashwin JotForm SupportReplied on August 7, 2020 at 1:25 PM
I have moved your question to a new thread so that we can address it separately. You will be answered in the following thread: https://www.jotform.com/answers/2498347