When a person signs a form, signature shows up on my original PDF with a blue timestamp. How do I prevent this from happening?

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    Foustiv
    Asked on May 17, 2020 at 05:46 PM
    Screenshot
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    Amin_N
    Answered on May 17, 2020 at 06:34 PM

    Hi there, @Foustiv!

    Thanks for reaching out to us!

    We sincerely apologize for any inconvenience you may have encountered.

    If you're referring to this annotation that is being added to signature in original PDF shown below, then there is no option to turn off this timestamp. It gets automatically generated and added upon submission.

    15859537382241815.png

    However, I've successfully escalated this as a feature request to our developers. Also, please note that we can not provide you with when or if this will be implemented. If there is any update, we will inform you via this support ticket.   

    I hope I have been of any help.

    Should you have any further inquiries, we will be more than happy to help.

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    cerenb
    Answered on June 18, 2020 at 02:01 AM

    Hello, you can set timestamp off from the properties panel. Please see the screen capture below:

    1592460099Screen_Shot_2020-06-18_at_08_2