Why was my account suspended?
- SparkGrowthAsked on June 24, 2013 at 12:26 PM
Please let me know and how to reinstate the account of at least get my forms back.
-Sparkgrowth
- pinoytechAnswered on June 24, 2013 at 12:49 PM
Hi,
We really apologize for the inconvenience that may have caused. Our autophishing detection system, suspended your account which causing the isssue. However, upon checking your forms, I couldn't find any issues on it and none of your form violates our terms of use. I will now re-activate your account so it should be working fine now.
Thank you!
- SparkGrowthAnswered on June 24, 2013 at 02:19 PM
Great, thank you!
- SparkGrowthAnswered on June 24, 2013 at 02:20 PM
Can you let me know when you update the account so it's not suspended? As of now I still can't access my forms, please email me at holly@sparkgrowthteam.com
Thank you,
Holly
- pinoytechAnswered on June 24, 2013 at 02:31 PM
Hi Holly,
Your account is already re-activated. Can you please clear your browser cache/cookies then log back in.
Thank you!