Why was my account suspended?

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    SparkGrowth
    Asked on June 24, 2013 at 12:26 PM

    Please let me know and how to reinstate the account of at least get my forms back.

     

    -Sparkgrowth

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    pinoytech
    Answered on June 24, 2013 at 12:49 PM

    Hi,

    We really apologize for the inconvenience that may have caused. Our autophishing detection system, suspended your account which causing the isssue. However, upon checking your forms, I couldn't find any issues on it and none of your form violates our terms of use. I will now re-activate your account so it should be working fine now.

    Thank you!

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    SparkGrowth
    Answered on June 24, 2013 at 02:19 PM

    Great, thank you!

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    SparkGrowth
    Answered on June 24, 2013 at 02:20 PM

    Can you let me know when you update the account so it's not suspended? As of now I still can't access my forms, please email me at holly@sparkgrowthteam.com

     

    Thank you,

    Holly

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    pinoytech
    Answered on June 24, 2013 at 02:31 PM

    Hi Holly,

    Your account is already re-activated. Can you please clear your browser cache/cookies then log back in.

    Thank you!