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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Separate emails in Gmail conversation view!

    Asked by Vinylimpression on June 24, 2013 at 12:52 PM

    Hey guys,

    We get quite a few emails a day, and we use gmail as our email client. We will get several emails from say 3 differnet people in the space of 30 mins, and Gmail groups them together in a conversation as if they are all from the same person. Emails then get lost or missed, and that is not good for business!

    We are wondering if we can give each response from each customer a unique code in the subject that will help gmail to see each email sepperately.

    Is this something that you guys are able to help with?

    Many thanks


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    JotForm Support

    Answered by Welvin on June 24, 2013 at 02:11 PM

    Hi Ed,

    On your current form notification settings, add either the name, email or submissions ID to the Subject Line.


    That should allow you to received the form notification into separate email for each.