Downgrade account - PayPal payment method

I have canceled my subscription so I should be expecting my money back to my paypal account?

Hi,

Please cancel your subscription on your PayPal account. You can follow this guide: https://www.jotform.com/help/336-How-Can-I-Cancel-My-PayPal-Subscription

After that, please let us know so we can give you a refund. 

We'll wait for your response. Thank you.