Dwonloading submission results as a PDF fails

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    Asked on June 24, 2013 at 11:07 PM

    Unable to download submissions as a PDF file, doesn't generate a PDF file when button is clicked. Downloads in Excel and CSV fine, even tried this on Internet Explorer as well as Firefox and even different computers, but still the same problem.

    Kind Regards,


    Anthony Primiano

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    Answered on June 25, 2013 at 01:40 AM


    I checked your submissions list and was also not able to download . I am creating a ticket and forwarding your concern to our development team. 

    As soon as there are any updates from them, request you to please follow these steps to download your submission in pdf:

    1. Select the submissions from the list which you want to download.

    2. On the grid menu, click on the pdf icon to download your submission report.