What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to change Credit Card/Payment Method?

    Asked by ottdaytour on June 25, 2013 at 01:17 AM

    Hi, I am trying to change my credit card details for making payments but it seems that there is an error during the process.

    When I click on the green change credit card icon, a new window pops up but it is blank.

    How can this be fixed?


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    JotForm Support

    Answered by Welvin on June 25, 2013 at 02:37 AM


    You should be able to update your Payment Method on this link: https://sites.fastspring.com/interlogy/order/s/INT121126-7136-45611S.