What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    When I try to download submissions they now automatically end up as .js files which I can't open with Xcel.

    Asked by ExplorationSociety on June 25, 2013 at 05:57 AM
    Submissions download submissions
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    JotForm Support

    Answered by abajan on June 25, 2013 at 06:19 AM

    Unfortunately, I was unable to replicate the issue. After downloading the submissions, change the extension from .js to .xls and then try to open the file.