I delete the 'Question' label, but after awhile it comes back!

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    elle_steiner
    Asked on April 26, 2011 at 03:18 PM

    I have deleted the 'question' label on my form (in front of the email address input box), I save it, and it looks great.

    Then a couple of hours later I will refresh the page, and its back with "..." and a large space above it. So I delete it again, save, it looks great for awhile, then comes back! Do you know why/how this is happening?

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    NeilVicente
    Answered on April 26, 2011 at 04:18 PM

    Hi,

    I logged in to your account and inspected all of your forms but couldn't find any with a label in it. I assume that you have fixed your problem and everything's doing fine now. If not, feel free to contact us so we can assist you with any concern of yours. Thank you.


    Neil

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    elle_steiner
    Answered on April 26, 2011 at 04:26 PM
    I am still having this problem. The form is \"Development Site eNewsletter s=
    ign-up - right side bar\"
    The box that has \'email address\' in it shouldn\'t have anything infront or a=
    bove it. I delete the \"Click to edit\", and it goes away. But an hour later =
    it shows up on my page.
    Elle Steiner
    Brigham & Women\'s Hospital
    Web Designer, ePhilanthropy
    esteiner2@partners.org
    617.424.4358




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    NeilVicente
    Answered on April 26, 2011 at 04:32 PM

    I get what you mean now. The solution to this is to leave a space (press the space bar on your keyboard) in place "Click to edit", then save your form.

    This solution has worked for ages. There should be no reason that it won't work on your form. If it doesn't, please let me know.

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    elle_steiner
    Answered on April 26, 2011 at 04:40 PM
    I\'ll let you know how it goes, thanks.
    Elle Steiner
    Brigham & Women\'s Hospital
    Web Designer, ePhilanthropy
    esteiner2@partners.org
    617.424.4358