I can't find my form

  • Profile Image
    CincoJulia
    Asked on June 25, 2013 at 02:14 PM

    I made a form this morning, coded it to my website (

     

    <script type="text/javascript" src="http://form.jotform.us/jsform/31753638640154"></script>

    ) and logged out.  Now I can't find it to change something, please help!

     


  • Profile Image
    sidharth_kch
    Answered on June 25, 2013 at 02:42 PM

    @CincoJulia

    I checked your account and see this form is there in your account. Request you to please clear your browser cache and see if you are able to see this form in your account.

    Let us know if you continue to have this issue.

    Thanks,

    Sidharth

  • Profile Image
    CincoJulia
    Answered on June 25, 2013 at 03:06 PM
    I still can’t see it. I have cleared my cache. I have changed my browser. I have restarted my computer.

    Did this happen because this is a “Free” account that is a sub-account of cincoenergy?

    Any assistance you can give me is greatly appreciated,

    Julia Wiseman
    IT & Operations Analyst

    713-463-6009

  • Profile Image
    sidharth_kch
    Answered on June 25, 2013 at 03:17 PM

    @CincoJulia

    Form is there in your account.  May be you are not able to see this form as its a sub account.

    Please click on this link and see if you are able to see your form: http://www.jotform.com/page.php?p=myforms

    Alternatively, you can create a new free account and we will move this form to your new account.

    Thanks,

    Sidharth

  • Profile Image
    CincoJulia
    Answered on June 25, 2013 at 03:20 PM
    Yes! That’s the link I needed!

    Last question: what happens when I get 100+ submissions? Can I share it with ‘cincoenergy’ to get more submissions?

    Julia Wiseman
    IT & Operations Analyst

    713-463-6009

  • Profile Image
    sidharth_kch
    Answered on June 25, 2013 at 03:54 PM

    @CincoJulia

    Unfortunately no. If you expect to receive more than 100 submissions in a month, you should move this form in "cincoenergy" account.

    Let us know if you need further assistance.

    Thanks,

    Sidharth

  • Profile Image
    CincoJulia
    Answered on June 25, 2013 at 03:56 PM
    Thank you! Please close the ticket.

    Julia Wiseman
    IT & Operations Analyst

    713-463-6009

  • Profile Image
    sidharth_kch
    Answered on June 25, 2013 at 04:06 PM

    @CincoJulia

    You are welcome.

    Should you have any questions please feel free to contact us.

    Thanks,

    Sidharth