What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I can't find my form

    Asked by CincoJulia on June 25, 2013 at 02:14 PM

    I made a form this morning, coded it to my website (

     

    <script type="text/javascript" src="http://form.jotform.us/jsform/31753638640154"></script>

    ) and logged out.  Now I can't find it to change something, please help!

     


    Page URL:
    http://www.cincoprojects.info/support/landquest.html

    find JotForm table jsform
  • Profile Image

    Answered by sidharth_kch on June 25, 2013 at 02:42 PM

    @CincoJulia

    I checked your account and see this form is there in your account. Request you to please clear your browser cache and see if you are able to see this form in your account.

    Let us know if you continue to have this issue.

    Thanks,

    Sidharth

  • Profile Image

    Answered by CincoJulia on June 25, 2013 at 03:06 PM
    I still can’t see it. I have cleared my cache. I have changed my browser. I have restarted my computer.

    Did this happen because this is a “Free” account that is a sub-account of cincoenergy?

    Any assistance you can give me is greatly appreciated,

    Julia Wiseman
    IT & Operations Analyst

    713-463-6009

  • Profile Image

    Answered by sidharth_kch on June 25, 2013 at 03:17 PM

    @CincoJulia

    Form is there in your account.  May be you are not able to see this form as its a sub account.

    Please click on this link and see if you are able to see your form: http://www.jotform.com/page.php?p=myforms

    Alternatively, you can create a new free account and we will move this form to your new account.

    Thanks,

    Sidharth

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    Answered by CincoJulia on June 25, 2013 at 03:20 PM
    Yes! That’s the link I needed!

    Last question: what happens when I get 100+ submissions? Can I share it with ‘cincoenergy’ to get more submissions?

    Julia Wiseman
    IT & Operations Analyst

    713-463-6009

  • Profile Image

    Answered by sidharth_kch on June 25, 2013 at 03:54 PM

    @CincoJulia

    Unfortunately no. If you expect to receive more than 100 submissions in a month, you should move this form in "cincoenergy" account.

    Let us know if you need further assistance.

    Thanks,

    Sidharth

  • Profile Image

    Answered by CincoJulia on June 25, 2013 at 03:56 PM
    Thank you! Please close the ticket.

    Julia Wiseman
    IT & Operations Analyst

    713-463-6009

  • Profile Image

    Answered by sidharth_kch on June 25, 2013 at 04:06 PM

    @CincoJulia

    You are welcome.

    Should you have any questions please feel free to contact us.

    Thanks,

    Sidharth