What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My users get form not available sign

    Asked by drwizo on June 25, 2013 at 02:18 PM

    I have a form that when filled out and submitted it takes the user to a grey screen with a huge popup saying that the form is not available. I have tried several things with no luck.

    I duplicated that form and translated to spanish as well and that version works perfectly. I am completely baffled as to the reason why. Could you help?

    Page URL:
    www.worldstemcellsclinic.com/medical.html

  • Profile Image

    Answered by pinoytech on June 25, 2013 at 02:55 PM

    Hi,

    Sorry for the inconvenience that may have caused. As I've check your form and I found out that the issue is had something to do with submission limit. Can you please try removing submission limits of your form if that fixed the issue?

    Thank you!

  • Profile Image

    Answered by drwizo on June 25, 2013 at 04:57 PM

    Thank you very much! That seems to have solved the issue!

     

    Salamat!!!

  • Profile Image

    Answered by pinoytech on June 26, 2013 at 02:20 AM

    It's my pleasure! If you need our assistance again, feel free to let us know.

    Have a nice day!