Option Answers Missing from the emailed Form

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    markpw
    Asked on June 25, 2013 at 03:14 PM

    I have used your service for a few years and now I have encountered a new problem. I use Jotform to get golf league members to let me know when they can play.The forms are one for each month with the date of play each week and the option to say Yes or No. I get the emailed form and the answers are missing. When I go to the website and review "submissions" the answers are all there..

     

    Any idea why this is suddenly happening?? See below..

     

    Thanks for you site and support..

     

    Mark Wood

     

    jotform.com  
     
    Question Answer
    Click on your name to begin. WOOD, MARK
    Wed. Aug. 7th  
    Wed. Aug. 14th  
    Wed. Aug. 21st.  
    Wed. Aug. 28th
  • Profile Image
    sidharth_kch
    Answered on June 25, 2013 at 03:50 PM

    @markpw

    Have you deleted your form? I see that your form "31664022108848" is deleted and its in your trash folder.

    Please let us know the form id with which you are having this issue and we will have a check on this.

    Thanks,

    Sidharth