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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Option Answers Missing from the emailed Form

    Asked by markpw on June 25, 2013 at 03:14 PM

    I have used your service for a few years and now I have encountered a new problem. I use Jotform to get golf league members to let me know when they can play.The forms are one for each month with the date of play each week and the option to say Yes or No. I get the emailed form and the answers are missing. When I go to the website and review "submissions" the answers are all there..


    Any idea why this is suddenly happening?? See below..


    Thanks for you site and support..


    Mark Wood


    Question Answer
    Click on your name to begin. WOOD, MARK
    Wed. Aug. 7th  
    Wed. Aug. 14th  
    Wed. Aug. 21st.  
    Wed. Aug. 28th
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    Answered by sidharth_kch on June 25, 2013 at 03:50 PM


    Have you deleted your form? I see that your form "31664022108848" is deleted and its in your trash folder.

    Please let us know the form id with which you are having this issue and we will have a check on this.