Date picker dropdown doesn't go go away

  • Profile Image
    Allan Doyle
    Asked on June 25, 2013 at 04:32 PM

    Hi, In Chrome and Safari the calendar popups are not going away when you leave the date fields. See http://web.mit.edu/museum/education/reservation-request.html

    Our account is 'mitmuseum'.

    Is there something we're doing wrong?

  • Profile Image
    jonathan
    Answered on June 25, 2013 at 05:34 PM

    Hi,

    I was able to reproduce this issue when checking the form on your website http://web.mit.edu/museum/education/reservation-request.html 
     BUT using the direct URL of the form http://www.jotform.com/form/20115603235  it work just fine.

    It is possibly caused by script conflict between your website and the form.

    I suggest to please try re-embedding the form using its iframe code this time.
    Use this guide Getting-the-Form-iFrame-Code to get the form's iframe code to embed.

    Please try this and inform us if this does not make any difference.

    Thanks.

     

  • Profile Image
    mathiasmadsen
    Answered on December 05, 2013 at 10:53 AM

    My form does the exact same thing - both in preview and on my website. I've tried on Chrome on both mac and windows as well as Safari on the mac :(

  • Profile Image
    mathiasmadsen
    Answered on December 05, 2013 at 01:02 PM

    Apparantly it works now (I have no idea what I did, however) - so that won't be neccesary.

    But I will remember to open a new post in the future :)