What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Bug: Not able to change Account Profile and Settings Info. Sydney Timezone is incorrect.

    Asked by mainform on June 25, 2013 at 08:54 PM

    I keep getting an 'Oops not working message when trying to change the timezone to Sydney, Australia.

    The +11 for Sydney is also incorrect as daylight savings is not on at the moment so it should be +10.

    timezone message
  • Profile Image
    JotForm Support

    Answered by Morian on June 26, 2013 at 12:56 AM

    Hi! Thanks for contacting Jotform.

    I was able to reproduce the problem on my end as I'm also not able to change Timezone, not just to Sydney, but with other timezones as well. With that, I have already escalated this issue to our developers as well as the issue of the incorrect timezone setting for Sydney as it should be +10. We'll let you know through this thread as soon as it is fixed. Thank you!

  • Profile Image
    Chief Technology Officer

    Answered by eee on June 26, 2013 at 08:56 AM

    Hi,

    Problem has been fixed,

    Kindest Regads,

    Ertugrul.