What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Reached your limits

    Asked by ChristChurchRathgar on June 26, 2013 at 12:22 AM

    Tried forwarding a submission and gor a "Oooops...you've reached your limits!" message but it's only the third message I tried to forward.  I don't understand!

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    JotForm Support

    Answered by Morian on June 26, 2013 at 02:05 AM

    Hi! Thanks for contacting Jotform.

    I checked your account and I can only see 2 submissions so it's obviously below the limit. I cleared your form's cache so can you please try to make another submission? If the problem persists, please do let us know. Thanks!

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    Answered by ChristChurchRathgar on June 26, 2013 at 06:11 AM

    Hi, thanks for the quick response. That seems to have worked! Is that the same "Clear Cache" button under Account settings > Settings?

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    JotForm Support

    Answered by Morian on June 26, 2013 at 06:12 AM

    That's great! Yes it is. So you can actually clear the form yourself. Let us know should you need assistance again. Thanks!