No message prompt after disable the Submit button using Card Form

I would like to check regarding the Enable/Require Field. I have already set conditional logic to one of the questions in the form using Enable/Require Field and expecting it will be prompt the message but it doesn't. I am not really sure whether it is the error.

As I check your form, the conditions are set to disable the Submit button. So, the message shall be displayed when the form is displaying the Submit button i.e., at the end of the form. Also, since the form is enabled to Review before Submit button, the message seems to be displayed before the Preview message.

You may consider adding conditions to hide the fields that display after based on the options so that the message shall be displayed on the form. 

Thanks!

Hi Kiran,

Appreciate your assistance on this matter. Actually the message didn't prompt at all even after I have disabled the review on the setting.

I have attached the screenshots of the condition that I have set and after disabled the review. I may some mistakes somewhere which I can't find it.

Thanks!

I would suggest combining all your disable conditions into 1 rule of condition.

Example:

Do note that you would have to disabled the old conditions.

Please give it a try and let us know if the issue still remains.

Hi Richie,

Thanks for the reply on the issue.

I have already amended the conditions to "ANY" and "ALL" as suggested by it still doesn't work.

Thanks!

I checked your form and can see 3 conditions that disables the submit button.

Just to confirm, if I understand your goal correctly, if they have any possibility of having COVID-19, then user should not be able to submit.

As such, kindly collate all the triggers that disables the submit button within one condition only.

I just tried it on my cloned form and was able to see the error message.

Hi Vanessa,

Thanks for the reply and attend to the issue. I have already amended the form according to your suggestion and finally, it works. 

I would like to check on another issue whether is there any way to set a condition to the value of body temperature of more than 37.5 and it will trigger the disable submit and prompt the message?

Thanks!

Hi mdalif,

You should be able to add a greater than or less than condition by using a number element for the body temperature field.

After changing to a number field you will be able to add a new rule in which you can compare to a certain value.

Hi,

As @bawwad032 suggested, first, you need to replace the "What is your Body Temperature" text field by a number field, if you wish to use a greater than comparison on your conditions. Once the field has been replacing you can then update your condition. 

I hope this was helpful. Let us know if you have more questions.

Regards, 

Hi bawwad032 and Jimmy_D,

First of all, thanks for the guidance to help me to solve the issue for the message prompt. It works now. Now I understand the mistakes that I made during building the card form.

I have moved your last message to a separate ticket since it is of a different topic:

https://www.jotform.com/answers/2342235