What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can we remove the JotForm logo and view link in e-mail submission?

    Asked by jeffemerson on April 14, 2010 at 07:12 PM
    We have been a Premium customer for a while. Now the new version of JotForm has been deployed, email submissions show the JotForm logo in the top right-hand corner with a link back to the site, plus a link to "View this submission on JotForm."

    How can these be removed? My customer does not want it.


    jotform logo
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    Answered by Skabix on April 14, 2010 at 09:02 PM
    I believe you can just delete them from the form.

    Click Set up & Share > Email Alerts > Notification > Delete the JotForm logo > Delete the "View this Submission on JotForm" text > Close > Save.

    Done. You could easily also replace with your logo by adding a picture where JF logo is.
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    Answered by billbraskey on April 16, 2010 at 12:11 PM
    I'm not seeing these options can someone explain this better.  The new version has me all thrown off so I'm not sure where to navigate to remove the jotform logo.  Thanks
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    Answered by pizmacker on April 18, 2010 at 08:31 AM
    I also am having trouble with this one

    I follow Skabix explanation up to > Delete the JotForm logo > Delete the "View this Submission on JotForm" text > Close > Save.

    I take it you mean physically delete the logo by clicking on it and removing from the html code?

    If so this causes my forms to no longer be sent 'from' email instead they send from noreply@jotform.com. The same happens if I decide to change it to text emails

    Everything appears to all be ok if you send the test email, but not if you send the email from the real form on your webpage

    Any change to the pre generated html code or switching to text causes this to happen on all my forms

    any ideas anyone?