Is there anyway to have the photos automatically backup a copy?

  • rhory
    Asked on May 22, 2020 at 9:14 AM

    Is there anyway to have the photos automatically backup a copy to our device (IPad/Android) instead of just being saved within the form?

  • Ashwin JotForm Support
    Replied on May 22, 2020 at 10:28 AM

    Unfortunately it is not possible to copy the file to your ipad or android device.

    Please note that when form is submitted with uploaded files, it is first uploaded to our server and then a copy of the file is sent to other integration. I would suggest you to please integrate your form with google drive, dropbox etc to ensure a copy of the data is sent to your own gdrive folder or dropbox folder. The following guide should help you:

    gDrive: https://www.jotform.com/help/192-How-to-Integrate-a-Form-with-Google-Drive 

    Dropbox: https://www.jotform.com/help/77-Upload-to-Dropbox-with-JotForm

    You can then delete the submissions from your form. When you delete submissions, it will also delete the uploaded file as well.

    If you do not want the data to be saved in JotForm, you can also take advantage of our "Auto Delete Submissions" app to delete the submissions as soon as it is received. 

    Hope this helps.

    Do get back to us if you have any questions.