- vinko2000Asked on June 26, 2013 at 04:08 PM
I cancelled my suspcription and you charge my Paypal account anyways, because of this I have an overdraft charge of $35 in my bank, please cancel that and return the money as soon as possible, is the only way that my bank void that overdraft charge.
- JotForm SupportWelvinAnswered on June 26, 2013 at 05:45 PM
Good day! We don't see any cancellation process for the past months. We can only see cancellation process on June 25, 2013. I have requested the refund for this month charge to our management. The refund process usually takes up to 1 week when Paypal Direct Payment is involved.