I cancelled subscription and still got charged.

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    vinko2000
    Asked on June 26, 2013 at 04:08 PM

    I cancelled my suspcription and you charge my Paypal account anyways, because of this I have an overdraft charge of $35 in my bank, please cancel that and return the money as soon as possible, is the only way that my bank void that overdraft charge.

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    Welvin
    Answered on June 26, 2013 at 05:45 PM

    Hi,

    Good day! We don't see any cancellation process for the past months. We can only see cancellation process on June 25, 2013. I have requested the refund for this month charge to our management. The refund process usually takes up to 1 week when Paypal Direct Payment is involved.

    Thanks