Questions on Data Security

  • Profile Image
    Preeti 
    Asked on May 23, 2020 at 01:14 PM

    Hi,

    Would like to know if Jotforms stores form data that is collected. Is there a way via API, i can indicate not to save data.

    Can we set the duration and auto-expire data?

    How do I encrypt data at rest, data in motion?

    Shibi

  • Profile Image
    KrisLei
    Answered on May 23, 2020 at 04:27 PM

    Hello Shibi,

    We have an Auto-delete app that will permanently delete all form responses from your JotForm account as soon as they come in: Auto Delete Submissions

    Can we set the duration and auto-expire data?

    To clarify, would you mean to delete the data on a certain time and day? Unfortunately, it's not possible to schedule deletion of submission in JotForm, the auto-delete app can only delete the data in real-time.

    How do I encrypt data at rest, data in motion?

    If you are referring on encrypting the submissions or data on forms, please refer to this guide: Encrypted-Forms-and-How-to-Use-Them

    As for the data-in-transit, it is automatically encrypted because of the SSL protection. If you need further information regarding JotForm's Security please refer to this page:  https://www.jotform.com/security/

    I hope this helps. Let us know if you need further information.