What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    adding an HTML box

    Asked by JessicaDClark on June 26, 2013 at 05:00 PM

    Hi!  I'm attempting to create a new form and I get an error when I click to edit an HTML box.  The resulting pop up box tells me to contact support.

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    JotForm Support

    Answered by Morian on June 26, 2013 at 05:48 PM


    I checked your form and I can see that you were able to successfully add an HTML box. 

    Are you still having an issue with this? If so, please try clearing your browser's cache and relaunch Jotform. Let us know if you need further assistance. Thanks!