What does "Require log-in to see submissions" actually do?

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    Mark Bettley-Smith
    Asked on May 24, 2020 at 04:44 AM

    Read forum and info and this check box in settings makes no sense. What does it actually do?  Does it matter if forms encrypted?


    thanks

    Mark

  • Profile Image
    Flavio_A
    Answered on May 24, 2020 at 08:32 AM

    Hi Mark

    By unchecking the option "Require login to see submissions", you would allow any user to see submissions using direct URLs. When it is selected, they will be requested to log in if they want to see their own submissions, for example. It has no relation to encrypted forms.

    Please let us know if we can assist you any further.

  • Profile Image
    MBS77
    Answered on May 24, 2020 at 09:58 AM

    Hi thanks for that but not my experience, as seems to make no difference, if checked or unchecked. as still get "Login required" even if unchecked using

    https://eu.jotform.com/submissions/FORM ID or Submission ID

    thanks

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    Flavio_A
    Answered on May 24, 2020 at 11:45 AM

    Hi @MBS77

    If you want to share your submissions page, you must enable a different option:

    https://www.jotform.com/help/199-How-to-Share-Form-s-Submissions-Page

    Please have a look and let us know how it goes.

  • Profile Image
    MBS77
    Answered on May 24, 2020 at 02:53 PM

     Thanks, yes i have used this option but i am still confused by what unchecking the option "Require login to see submissions" actually achieves.


    many thanks

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    jonathan
    Answered on May 24, 2020 at 04:17 PM

    You must be referring to your my account privacy settings https://www.jotform.com/myaccount/settings

    1590350728zzz 2020-05-25 04.03.30.png


    The "Require log-in to see submissions" option prevent just anyone (public) from viewing the submission data of your form.

    If another person have technical understanding on how to construct the direct link manually to view the submission data of the form (i.e. similar to the URL link when sharing the submission page), they will not be able to view the data when it requires log in. 

    Example, if the direct URL link to the form submission data is  https://www.jotform.com/data/1234567890 , if the privacy setting is off, the submission data can be easily viewed.

    There are users who set this to OFF to allow another user that do not have access to the account to view the data of specific form.  They just wanted the other  user to view the data but not give them the account log in credentials.

    Please let us know if you need further assistance.






  • Profile Image
    MBS77
    Answered on May 26, 2020 at 03:04 AM

    OK thank, that's what i thought it would do, my issue is when i untick the box "Require log-in to see submissions" and use the direct link to the form data, it still asks me to login, but as you say it should Not ask but just let me in without logon if unticked.

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    ashwin_d
    Answered on May 26, 2020 at 06:22 AM

    Can you please share the link here which you are trying to access to view submission data? 

    Please let us know and we will take a look. 

    We will wait for your response.

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    MBS77
    Answered on June 06, 2020 at 11:16 AM

    Hi, https://eu.jotform.com/submissions/201445801049045.

    so ticked or unticked seems to make no difference

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    ashwin_d
    Answered on June 06, 2020 at 12:36 PM

    The privacy setting "Require log-in to see submissions." is not related to submission or inbox page. If you want to share submission page of form, it will always require a password to login.

    If you uncheck this privacy setting in your account and you share PDF link with your users, they will be able to download the PDF file with link but if this privacy setting is checked, they will not be able to download the submission PDF using the PDF link.

    Hope this helps.

    Do get back to us if you have any questions.

  • Profile Image
    MBS77
    Answered on June 06, 2020 at 01:17 PM

    Thanks, what is the PDF link for EU servers?


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    Flavio_A
    Answered on June 06, 2020 at 03:09 PM

    Hi @MBS77

    I am sorry but I am not sure I understood your question.

    Are you referring to a specific feature?

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    MBS77
    Answered on June 06, 2020 at 05:28 PM
    As in the PDF link mentioned below
    Answered by ashwin_d
    The privacy setting "Require log-in to see submissions." is not related to submission or inbox page. If you want to share submission page of form, it will always require a password to login.
    If you uncheck this privacy setting in your account and you share PDF link with your users, they will be able to download the PDF file with link but if this privacy setting is checked, they will not be able to download the submission PDF using the PDF link.
    Hope this helps.
    Do get back to us if you have any questions.
    Mark
    ________________________________
    ...
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    jonathan
    Answered on June 06, 2020 at 06:38 PM

    If you are located in EU, you will notice that your form link and PDF link will use the EU sub domain (i.e. https://eu.jotform.com)

    If you have also set your account data to use EU Datacenter, then your form data will always be stored in EU server.

    1591482917zzz 2020-06-07 06.34.37.png

    Please let us know if you need further assistance.