What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Upgrade to monthly or yearly but dont want recurring billing

    Asked by Niav on June 26, 2013 at 06:42 PM

    I want to upgrade to $9.95/mth or a year, but I don't want recurring billing.

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    JotForm Support

    Answered by EltonCris on June 26, 2013 at 09:20 PM

    Hi Niav,

    Since that's a subscription, it will automatically charged you for the renewal thus upon your authorization. In order to stop recurring billing, you can simply cancel your subscription on the next due date or you can block the next renewal charge. I think you can do that on your card.

    To upgrade, please check out our Pricing page, select payment plan, desired payment method and continue with the checkout.

    Thanks!

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    Answered by Niav on June 27, 2013 at 05:27 PM
    We ran several test documents through the system which is why we have exceeded. I ran about 30 documents as we are setting up a new function. It seems silly to subscribe for a two day period. Can we have an extension until Friday end of day?
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    Answered by jeanettebmz on June 28, 2013 at 01:45 AM

    Yes, you can have that. I have reset your count to 50 so you can have enough time to upgrade

    Cheers!