- ChristianeAsked on June 26, 2013 at 07:13 PM
My form is http://form.jotformz.com/form/31765522737661
I don't receive the email test and neither the form submissions.
I have tryed 2 different emails and servers. Is not in the spam box.
- JotForm SupportEltonCrisAnswered on June 26, 2013 at 09:29 PM
You are using gmail, is this the email in question? There should be no issues when using gmails.
The logs indicates that the message was successfully delivered to this email address.
/var/log/jotform/amazonSES.log:[26/Jun/2013:21:24:20 -0400] AmazonSES Sent email to email@example.com - MessageID:0000013f833b2ba6-98db22ac-7a98-441c-a964-a874bc2773a4-000000 - RequestId:4ad2cab6-dec8-11e2-bff8-23a31197e6e3
I have also sent a test with your form, kindly review it on your side.
Let us know here if you continue to have this problem. Thanks!
- ChristianeAnswered on June 27, 2013 at 11:53 AM
I Have changed the email firstname.lastname@example.org to email@example.com but the email still goes to firstname.lastname@example.org . Why this? Maybe cookies or something?
- moonzkieAnswered on June 27, 2013 at 12:05 PM
I have made a test submission on your form and based on our mail log, the notification was sent to: email@example.comCurrent Server: /var/log/mail.log:Jun 27 12:03:26 us-app2 sm-mta: r5RG3I8O002459: to=<firstname.lastname@example.org>, delay=00:00:08, xdelay=00:00:08, mailer=esmtp, pri=123940, relay=maisglamour.com. [18.104.22.168], dsn=2.0.0, stat=Sent (OK id=1UsEfO-0018uP-IA)