Paypal integration doesn't work

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    Asked on May 25, 2020 at 05:14 AM

    Keen to understand if this works right before moving of any free package.

    Connected once, then just failed.

    Now it just gets stuck here as per the image.

    If I X the little pop up when it says successful, it spins, and then fails in the form

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    Answered on May 25, 2020 at 05:19 AM

    1590398338Screen Shot 2020-05-25 at 7.18


    Says connected here by the way, did a test order here: and it said paypal refused to connect.

    It's a weird but, the invoice worked and came through but the JotForm on the webpage said it failed so the client would think it didn't work.

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    Answered on May 25, 2020 at 08:22 AM


    Thank you for contacting Support.

    I also did a test submission using your form on the website and on the It worked on the direct link but not on the website. This is the error on the website.

    Also, since your form is embedded on a webpage, please try re-embedding the code. 

    Kindly use this guide.

    Let us know if the issue persists.