Paypal integration doesn't work

  • info.poni.me
    Asked on May 25, 2020 at 5:14 AM

    Keen to understand if this works right before moving of any free package.

    Connected once, then just failed.

    Now it just gets stuck here as per the image.

    If I X the little pop up when it says successful, it spins, and then fails in the form

    Jotform Thread 2344278 Screenshot
  • info.poni.me
    Replied on May 25, 2020 at 5:19 AM

    1590398338Screen Shot 2020 05 25 at 7 Screenshot 10

     

    Says connected here by the way, did a test order here: https://ponime.com/salon-order-form/ and it said paypal refused to connect.

    It's a weird but, the invoice worked and came through but the JotForm on the webpage said it failed so the client would think it didn't work.

  • Sam_G
    Replied on May 25, 2020 at 8:22 AM

    Hi Info.poni.me,

    Thank you for contacting Support.

    I also did a test submission using your form on the website and on the https://www.jotform.com/form/201452370126848. It worked on the direct link but not on the website. This is the error on the website.

    Paypal integration doesnt work Image 10

    Also, since your form is embedded on a webpage, please try re-embedding the code. 

    Kindly use this guide.

    https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Let us know if the issue persists.