-
info.poni.meAsked on May 25, 2020 at 5:14 AM
Keen to understand if this works right before moving of any free package.
Connected once, then just failed.
Now it just gets stuck here as per the image.
If I X the little pop up when it says successful, it spins, and then fails in the form -
info.poni.meReplied on May 25, 2020 at 5:19 AM
Says connected here by the way, did a test order here: https://ponime.com/salon-order-form/ and it said paypal refused to connect.
It's a weird but, the invoice worked and came through but the JotForm on the webpage said it failed so the client would think it didn't work. -
Sam_GReplied on May 25, 2020 at 8:22 AM
Hi Info.poni.me,
Thank you for contacting Support.
I also did a test submission using your form on the website and on the https://www.jotform.com/form/201452370126848. It worked on the direct link but not on the website. This is the error on the website.
Also, since your form is embedded on a webpage, please try re-embedding the code.
Kindly use this guide.
https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code
Let us know if the issue persists.