Payment field on email notifications: possibility to strip the price from the products selected

😕 i tried a few options and it now comes blank against my products on the email notifications, i still want it to show quantity and flavour under myproducts

Thank you for reaching support,

Can you tell us what form are you referring to so we can check?

If you wish to list products and include their quantity and other sub-labels, please refer to this guide: https://www.jotform.com/help/264-Create-Sub-Products-Based-on-a-Product-Option

I hope this helps.

Best.

Hi,
Here the link to the form I am trying to change the email notification fields.
https://form.jotform.com/cory_cionvica/one2one-diet-order-form
And here is a screenshot of what I don't want the notification email to show. But I do want to show the quantity and flavour info.
Kind regards,
Corina Cionvica
Independent 1:1 Diet Consultant
Webpage: https://www.one2onediet.com/CorinaC
LinkedIn: www.linkedin.com/in/corina-cionvica-83659497
...

Hey Corina!

Thank you for writing back to us.

It looks like you sent screenshot as a normal attachment, I am afraid we do not accept screenshots that way, kindly follow this help guide to send us the screenshot so that we can guide you accordingly.

https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

Thanks.

I have updated my answer above but wasn't sure if you are going to see it so here it is again. Thanks a lot for all your help.

Hi,
Here the link to the form I am trying to change the email notification fields.
https://form.jotform.com/cory_cionvica/one2one-diet-order-form 
And here is a screenshot of what I don't want the notification email to show. But I do want to show the quantity and flavour info.

Hey there!

Thank you for writing back to us.

I would like you to edit your email notification template s shown in the screenshot below if you are looking to achieve the results exactly same as you mention in your ticket.

Here is a help guide which explains how you can edit Email template.
https://www.jotform.com/help/430-How-to-Edit-the-Email-Template-for-Notifications-and-Autoresponders

Thanks.

Hi have updated the email notification as advised but now it only shows the product category BUT not the quantity or flavour 

Yes, I understand that issue you are facing. I tested the payment field by adding the field name as:

But the email notification showed the amount, product and sub product:

Upon further checking, I could find that it is not possible to strip the amount from the products selected in the email notification/autoresponder. The suffix product shall display the products selected along with the price.

Let me forward this ticket to our back end team as a feature request for evaluation. Unfortunately, we cannot provide any ETA at this moment. However, if there is any update, you'll be updated here on this thread.

Hi, I was just wondering if we have yet an outcome for the above query. Thank you

Hello,

Sorry, but we do not have a time frame of when or if this feature will get implemented. When the feature gets implemented, we will notify you via this ticket link.