My account has been suspended

  • Gabi Harding
    Asked on May 26, 2020 at 2:45 AM

    my page has been suspended?

  • jherwin
    Replied on May 26, 2020 at 4:46 AM

    Upon review of your account, I found that it was suspended due to form: 201418690719055 requesting credit card information on plain field texts.
    1590482694cc details Screenshot 10
    Due to our PCI certification, we are required to deny the collection of credit card details on regular forms.

    However, we have other PCI-compliant ways to do this. All you need to do is choose any of the payment processors available in our platform in order to integrate into your forms. You still won't be able to collect credit card details directly though.

    If you only want to collect your customer's payment details and charge them at a later date, you can take advantage of a feature called "Payment Authorization". To learn more, kindly follow this guide on How to Enable Payment Authorization.

    We have deleted the credit card information from your form and reactivated your account.