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    Unable to receive notification on my email

    Asked by houstonfinance on June 27, 2013 at 03:48 PM

    My forms are not going to my email. Please help I'm loosing money

    Page URL:
    http://houstonfinance.net/Application5.html

    My Forms email
  • Profile Image

    Answered by khrisell on June 27, 2013 at 04:13 PM

    Hello,

    The email info@houstonfinance.net is in our bounce list.

    I have removed it from our bounce list and you should be able to receive email now.

    Please refer to this guide to prevent this issue to happen in the future.

    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues

    Kindly try the test email and let us know if problem persists.

    Thank you for using JotForm.