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Bill ElwellAsked on May 26, 2020 at 12:51 PM
Hi I can't get into my account it say's the account has been suspended. Did I do something wrong? Please advise
Thanks
Bill Elwell
Page URL: https://form.jotform.com/201332700557042 -
Kenneth JotForm SupportReplied on May 26, 2020 at 2:00 PM
Thank you for reaching support,
The account has been suspended due to the collection of sensitive information which is a violation of our Term os Use: https://www.jotform.com/terms/
If you wish to enable payment transactions on the form please follow this guide: https://www.jotform.com/help/47-Order-Form-Basics
If you would like to enable Payment Authorizations here the guide: https://www.jotform.com/help/292-How-to-Enable-Payment-Authorization
I will be reactivating the account but please be reminded to remove the offensive fields on these forms to avoid suspension: 201333631411035, 201332700557042, 201333984342049, 201333891700044, 201302776790152
I hope this helps.
Best.
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sai5839448Replied on May 26, 2020 at 2:17 PM
Thank