Account Suspended

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    Bill Elwell 
    Asked on May 26, 2020 at 12:51 PM

    Hi I can't get into my account it say's the account has been suspended. Did I do something wrong? Please advise


    Bill Elwell

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    Answered on May 26, 2020 at 02:00 PM

    Thank you for reaching support,

    The account has been suspended due to the collection of sensitive information which is a violation of our Term os Use:


    If you wish to enable payment transactions on the form please follow this guide:

    If you would like to enable Payment Authorizations here the guide:

    I will be reactivating the account but please be reminded to remove the offensive fields on these forms to avoid suspension: 201333631411035, 201332700557042, 201333984342049, 201333891700044, 201302776790152

    I hope this helps.


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    Answered on May 26, 2020 at 02:17 PM