how to push manually answers to already selected google sheet

  • yaroslavpaz
    Asked on May 26, 2020 at 12:57 PM

    Hi guys

    it seems jotform submissions overnight stopped working correcly

    how do I push manually selected answers to google sheet  that were not sent automatically?

  • Jimmy_D
    Replied on May 26, 2020 at 2:09 PM

    Hi, 

    That functionality is only available for support. You can only delete the integration and add it again to fix synchronization issues. Note that any alteration to the form or the spreadsheet will disrupt the Google sheet integration. 

    Let us know if you have more questions. 

  • yaroslavpaz
    Replied on May 26, 2020 at 2:31 PM

    Hi Jimmy



    please do the push on https://eu.jotform.com/build/92263516309356

    some data today went missing to google sheet:


    https://docs.google.com/spreadsheets/d/1tDVUSQ8NiHDHlDNSbTmg0AdkmofSl9WRho4Bp2adTXE/edit#gid=0

  • Jimmy_D
    Replied on May 26, 2020 at 3:03 PM

    Hi, 

    I have pushed the submissions to your spreadsheet again. Please understand if you have made any changes to the form or the spreadsheet in the past, the best option is to redo the integration since the sheet's column might not match the form fields. 

    Regards, 

  • yaroslavpaz
    Replied on May 26, 2020 at 3:05 PM

    got an empty push https://www.dropbox.com/s/gi3b6bsnvwqp1vr/Screenshot%202020-05-26%2015.04.59.png?dl=0

  • Jimmy_D
    Replied on May 26, 2020 at 4:14 PM

    I noticed that. I suggest kindly remove the integration and add it again. The submissions data should automatically sync with your Google Sheet.