Account suspended

  • Bill Elwell
    Asked on May 26, 2020 at 2:00 PM

    Hi I just read your terms for using Jot forms and I didn't realize that I couldn't collect credit card information. We are a 501c3 non profit organization and we were trying to raise money due to the Corona Virus. If you could reactivate my account. I will disable the forms that violate your policy. I do have another form on my account that I need badly and it doesn't violate your terms.

    Thank you for your help

  • Kiran Support Team Lead
    Replied on May 26, 2020 at 4:11 PM

    I see that your query has already been addressed on the other thread https://www.jotform.com/answers/2347181. Please make sure that you have removed the guilty fields from the form immediately to avoid any suspensions of your account.

    Thanks!